The website located at http://www.whistleout.com.au/ (this Site) is operated under exclusive
licence by WhistleOut Pty Ltd (ABN 14 130 446 267) (WhistleOut). You may have been referred to the Site from the website of one of our
referral partners so it is important that you understand that the Site is controlled and operated by WhistleOut and not by the owner or controller of the
located at http://www.whistleout.com.au/ or a sub domain carrying the comparison and ranking service in respect
of various goods and services offered by WhistleOut to which you have been referred from the website of one of our referral partners, whichever is relevant
in the context. WhistleOut is firmly committed to maintaining your privacy by dealing with personal information in accordance with all applicable laws.
whether we may disclose such information to a third party, and your ability to update or correct such information.
carefully read the privacy policies of such third party websites.
WhistleOut collects information about our site visitors collectively, including which sections of the Site and which products on the Site are most
frequently visited, how often and for how long. We also use non-personal information to identify users of our website to better serve relevant
advertisements after each user has left our website
Data collected about how and when our users generally use the site is always used as aggregated, non-personal information. Information about products
viewed and compared is also non-personal and of a general nature.
WhistleOut also utilises non-personal information to improve and enhance our services by monitoring the areas on the Site which are most popular to you and
by showing lists of popular products to other users.
WhistleOut's web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is
gathered in aggregate only and cannot be traced to an individual user.
Users who do not wish to receive cookies can instruct their web browsers to refuse them but this may limit the features of this Site which are available to
of cookies by visiting the Google advertising opt-out page. Alternatively you can opt out of
cookies by visiting the Network Advertising Initiative opt out page.
How Will Your Personal Information Be Used?
WhistleOut collects personal information with the aim of fulfilling your enquiry with a third party or with the reservation of a specific exclusive deal on
the Site. If you indicate your agreement to be contacted for this purpose, we may also use your personal information to contact you from time to time with
information about goods or services which we think may be of interest to you. If we run competitions and ask you to provide us with personal information
when entering such competitions, we may also use your personal information to administer such competitions and to notify prize winners.
How Do We Collect Your Personal Information?
We will ask you when we need information which personally identifies you.
We will not collect such information unless you provide it voluntarily AND it is necessary for the function of a function of the WhistleOut website.
When we collect personal information from you we will do it in a lawful way and we collect the information about only you and your enquiry.
How Will We Protect Your Personal Information?
WhistleOut takes all reasonable steps to ensure the security of our systems on which your personal information may be stored including the use of secure
servers that are protected in controlled facilities. Our employees and contractors with potential access to personal information are required to respect
the confidentiality of personal information held by WhistleOut.
Beyond all reasonable steps that we take, there are always unfortunate risks involved in storing information by electronic means and WhistleOut will not be
responsible for any unauthorised access to or use of your personal information.
Enquiring And Making Purchases with Third Parties
Making an online purchase or application on a third party website or using a phone number listed on the site via WhistleOut is free to each user and
WhistleOut may also provide you with an option to provide an enquiry or 'call back' on the WhistleOut website where WhistleOut will collect your
information and pass this to the designated third party on submission of the form.
WhistleOut takes reasonable steps to identity the organisation where a user's enquiry is being directed to with one of WhistleOut's third party partners.
With all personal information collected by WhistleOut about you in the submission of forms on the WhistleOut website, this information is subject to the
The use of any information you provide to WhistleOut which forms part of your enquiry with a third party is not within the control of WhistleOut. A copy of
If you go to a third party's website via WhistleOut to complete a purchase, all information required by the seller of the product is collected from you by
the seller using application forms on their site or via a phone call (as relevant) and not by WhistleOut.
Home Loans - Broker Enquiries
WhistleOut provides an optional enquiry form on a range of financial products which is passed directly to WhistleOut's preferred broker. The broker used by
WhistleOut will be clearly identified in the enquiry form and the personal information submitted in the form will be used by the broker to provide a
personalised follow up call about your home loan requirements. The personal information that you submit in this enquiry form is subject to the terms and
Enquiries in this category are only submitted to WhistleOut's preferred broker for the purposes of follow up on a financial product and are not used by any
third party partners in other categories.
Telecommunications - Contacts with
WhistleOut provides an optional enquiry form on a range of telecommunications products which is passed directly to the telecommunications company or dealer
listed on the enquiry form. Each participating telecommunications company is clearly identified in the enquiry form and the personal information submitted
in the form will be used by this company to provide a personalised follow up call about your telecommunications requirements. The personal information that
Enquiries with a single telecommunications provider in this category are only submitted to that provider and are not made available to any other
telecommunications provider or used by any third party partners in other categories.
Measurement of User Activity
In order to better understand our users, WhistleOut's partners utilise third party measurement companies, Nielsen // NetRatings, and Google Analytics to
assess Site traffic.
A tracking code is used to collect the information on the usage of the WhistleOut including (but not limited to) the following:
(a) the number of page views (or page impressions)
(b) the number of unique visitors
(c) how long these unique visitors (on average) spend
(d) common entry and exit points
This is also aggregate, non-personal information and is collated and provided to WhistleOut to assist in analysing the usage of the Site. This data is also
accessible by media organisations and research companies, for the purpose of conducting industry comparisons with other Internet websites.
Your Right to Access and Modify Your Personal Information
Subject to some exceptions, you have the right to request access to any personal information relating to you that held by WhistleOut in accordance with
applicable laws. Ordinarily, a copy of the personal information held by WhistleOut electronically or in files can be provided for nominal postage and
(a) wish to access the personal information relating to you that is held by WhistleOut; or
(b) wish to update personal information relating to you that is held by WhistleOut because you believe that information is incorrect or out of date; or
(c) no longer wish to have personal information relating to you held by WhistleOut,
you will need to make a written request by email to firstname.lastname@example.org with sufficient details for
WhistleOut to identify you, and to contact you in the event that WhistleOut requires further confirmation of your identity.
By requesting that WhistleOut cease holding personal information relating to you, you acknowledge and agree that WhistleOut will cease the provision of all
services to you requiring such information. WhistleOut will then take all reasonable steps to ensure that the personal information relating to you is
destroyed or de-identified by secure means.
protection of your online privacy. If we decide to change this Policy, we will post these changes on the site.
What to do if You Have a Problem or Question
If you have any questions, complaints or requests relating to online privacy issues on this Site, please email WhistleOut at email@example.com.
For additional information with regard to online privacy issues, you can visit the Australian Federal Privacy Commissioner's site at www.privacy.gov.au.