This iiNet Mobile Voice is a post-paid ‘SIM-only’ mobile phone service that supports 4G technology – you’ll need to bring your own mobile phone handset. iiNet Mobile is powered by the Optus 4G Plus network.
It may be necessary for your handset to be unlocked before it can work with iiNet SIM card. You can either port an existing Australian mobile phone number to your iiNet Mobile service; or we can allocate you a new number. Unused value and data will expire at the end of each monthly period.
Your monthly included value for standard calls and messaging cannot be used towards international voice including calls to fixed lines or mobiles, calls that switch/divert or re-route overseas, international diversions, international roaming, international video calling, 124 YES (937), content packs (unless specified in promotions), directory assistance, premium calls/SMS/MMS, VOIP services and usage, and 19XX services. Some services may not be available on all handsets. Please contact your handset supplier or manufacturer’s website for details.
iiNet Mobile customers can obtain information about Call and Data information via logging in iiNet Toolbox. You can also keep track of your support requests - you can find all the open and recent tasks associated with your account and more.
Using your mobile phone overseas attracts significantly higher rates than standard iiNet Mobile charges. All call and data charges while roaming is excluded from your monthly included value amounts. Charges apply to all data sent and received. Charges also apply for both making and receiving calls when roaming overseas. While you are roaming overseas, usage details may take days or weeks to reach iiNet, meaning you may not receive timely usage warnings. Regardless, you are responsible for all charges made on your service when overseas. More information can be found at https://www.iinet.net.au/mobile/international-roaming/.
|Plan||iiNet Mobile Voice $19.99 SIM Only||-||$19.99|
|Calls & SMS||$400 (for standard Australian landlines, mobiles, 13 numbers & Voicemail)||-||-|
|Fees||iiNet Mobile SIM Card (Standard, Micro or Nano SIM)||$10.00||-|
|Min. total cost $29.99 for first month|
|Flagfall||$0.35 per call|
|Additional minutes||$0.90 per minute|
|Text messages||$0.25 each|
|Picture messages||$0.50 each|
|Excess data||Additional data $10 per 1GB|
iiNet is currently one of Australia's largest internet service providers (ISP). So far as customer service goes, iiNet has the best online reputation of the major ISP's at the moment, with their 24/7 technical support line and specialist Mac support line. iiNet broadband is fast and reliable, offering some great broadband deals across its range.
iiNet currently has a great customer service reputation. This is mostly due to the their great 24/7 technical support line located in Australia, NZ and South Africa depending on the time of your call, so you won't be breaking any language barriers. They even have a dedicated line just for Mac users.